Every active and dynamic business is directly dependent on the use of computers, laptops, networks, websites, email, and security systems, which, in order to serve longer and without problems, require constant support, monitoring, upgrading, maintenance, and servicing.
Hiring a computer specialist or even an entire IT department proves to be expensive, especially for small and medium-sized enterprises.
It is increasingly observed that owners of small and medium-sized businesses hire an external company to take care of their IT infrastructure entirely in the form of a subscription service.
There is nothing wrong with that, and the reasons are many.
Based on our experience and relying on best practices in the industry, we will try to acquaint you with the majority of them:
1. LOW COST
The monthly fee for subscription computer maintenance is several times lower than what you would pay per month for hiring qualified IT specialists.
This includes expenses for salary, taxes, insurance, paid leave, training, workplace organization, and other possible financial expenses.
By having a subscription contract for computer maintenance, you save all these costs, as well as additional expenses for emergency visits from various specialists until you find the right ones for your needs.
By choose as, you get a whole team of trained and continuously developing specialists working for you. Our clients are our partners, so we value their time and work quickly and professionally to provide quality and reliable computer support at all levels.
2. QUICK RESPONSE TO ISSUES
Regardless of the fact that hired computer specialists are not physically present with you, it is entirely possible for them to quickly perform a large number of software services and resolve issues through remote access software.
This is one way in which we believe that the time to resolve issues is minimized. The service saves time and resources for both you and us.
With the help of remote computer support software, we have the opportunity to solve many of the issues, thereby increasing mutual productivity.
Another service we offer is incident computer support for businesses and end customers. All clients with a subscription contract for computer maintenance receive a certain number of incident visits, which are done by our specialist as quickly as possible.
Striving to be as flexible as possible in our offerings, we have included in some of the standard packages, monthly regular visits for more detailed diagnostics and images of operating systems and other services according to best practices. This is the only way your equipment can be in the most effective state and protected in advance from most of the problems that may arise.
When working with us, you know quickly who to turn to when needed, rather than first seeking and waiting for a visit according to the busy schedule of good IT specialists.
3. COMBINATIVITY
When using the services of an external company for computer maintenance, you often have the opportunity to have more than one IT specialist, which allows you to use the entire qualified team from different areas, combining their knowledge and skills to finally provide valuable solutions for you and your business.
4. PHYSICAL ISSUE RESOLUTION
Almost every company offering computer maintenance has its own specialized computer service, spare parts in stock, good partner relationships with technology and software solution importers. This ensures a quick response to physical issues with your equipment that cannot be resolved remotely.
5. WRITTEN RESPONSIBILITY
By signing a contract for subscription computer maintenance, you have clear and precise terms of the services you receive, guaranteeing you peace of mind and security over time.
6. INDIVIDUAL APPROACH
We strive to work according to best practices in the industry and offer individualized solutions for each client. We approach with attention and 100% dedication to fulfill every reasonable desire.
7. PROTECTION
We could implement security systems (software and hardware), provide antivirus, antispyware protection, and page filtering with a full package of features and capabilities.
8. PERIODIC MAINTENANCE
Every piece of equipment needs physical maintenance to serve long and trouble-free. We believe that periodic diagnostics would allow us to know in time when your equipment needs physical maintenance. Timely physical maintenance would save you future potential damage, delays, and hardware errors.
9. PREFERRED PRICES WHEN PURCHASING IT EQUIPMENT
All our clients who have signed a contract for subscription computer maintenance can count on discounts when purchasing any type of hardware equipment, software products or repair of peripheral devices.
10. CONSULTATIONS AND QUALIFIED ADVICE
The contacts built over the years with Internet providers, importers, traders, distributors, and certified hardware and software application partners give us the opportunity to be flexible in our offerings and prices.